Canceling Your Subscription Help

You can cancel your Premium subscription at any time. No penalties, no questions. Find clear steps, safety context, and product guidance in the VITALOOP…

You can cancel your Premium subscription at any time. No penalties, no questions.

Go to Settings → Subscription Find the active plan section. Click "Cancel Subscription" Confirm when prompted. Access until end of period Your Premium access continues until the end of the current billing period. You won't be charged again. Data remains available After cancellation, your account reverts to Free. Your lab history and protocols remain visible — you won't lose your data.

Refund policy

We offer refunds within 7 days of the charge if you haven't used the service. Contact [email protected] to request a refund.