Billing Issues Help

Having trouble with Premium access or billing? Here's what to do. Find clear steps, safety context, and product guidance in the VITALOOP Help Center.

Having trouble with Premium access or billing? Here's what to do.

Access change failed

If a payment or access change fails, contact [email protected] with your account email and a short description of what happened.

Unexpected billing issue

If you see billing information you don't recognize, check Settings → Billing History. If it is still unclear, email [email protected] with your account email and the relevant date.

Contact support